Update - Orbee is continuing to monitor and respond to the CDK outages nationwide.
Customers will continue to experience downtime as we continue to keep our services to CDK disconnected to ensure the safety and integrity of our systems and our clients’ customer data. The processes affected will include APIs, file transfers, third-party feed providers, and dealer-provided database feeds, which are expected to be affected by this.
We are committed to working with our clients to reconcile datasets and ensure all data management services can resume once CDK services stabilize. Dealership and enterprise customers can reach out to their point of contact at Orbee for further assistance.
Jun 20, 2024 - 12:25 PDT
Customers will continue to experience downtime as we continue to keep our services to CDK disconnected to ensure the safety and integrity of our systems and our clients’ customer data. The processes affected will include APIs, file transfers, third-party feed providers, and dealer-provided database feeds, which are expected to be affected by this.
We are committed to working with our clients to reconcile datasets and ensure all data management services can resume once CDK services stabilize. Dealership and enterprise customers can reach out to their point of contact at Orbee for further assistance.
Jun 20, 2024 - 12:25 PDT
Identified - Orbee is monitoring and responding to the CDK outages nationwide. We value our relationship with CDK and we are here to support our dealerships in any way we can while these services are restored.
Orbee data and application middleware processes from CDK services including Modern Retail CRM, (formerly eLead) CDK DRIVE, Service Scheduler and other CDK services, will experience downtime as we have intentionally paused and disconnected our services to CDK to ensure the safety and integrity of our systems and our clients' customer data. The processes affected will include APIs, file transfers, third-party feed providers, and dealer-provided database feeds, which are expected to be affected by this.
We are committed to working with our clients to reconcile datasets and ensure all data management services can resume once CDK services stabilize. Dealership and enterprise customers can reach out to their point of contact at Orbee for further assistance.
Jun 19, 2024 - 12:16 PDT
Orbee data and application middleware processes from CDK services including Modern Retail CRM, (formerly eLead) CDK DRIVE, Service Scheduler and other CDK services, will experience downtime as we have intentionally paused and disconnected our services to CDK to ensure the safety and integrity of our systems and our clients' customer data. The processes affected will include APIs, file transfers, third-party feed providers, and dealer-provided database feeds, which are expected to be affected by this.
We are committed to working with our clients to reconcile datasets and ensure all data management services can resume once CDK services stabilize. Dealership and enterprise customers can reach out to their point of contact at Orbee for further assistance.
Jun 19, 2024 - 12:16 PDT
Platform
?
Operational
Advertising
?
Operational
Personalization
?
Operational
Email Marketing
?
Operational
Analytics
Operational
Tracking Status (Web SDK)
?
Operational
Data Collection
Operational
Data Pipeline
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.