Update - Orbee is continuing to monitor and respond to the CDK outages nationwide.

Customers will continue to experience downtime as we continue to keep our services to CDK disconnected to ensure the safety and integrity of our systems and our clients’ customer data. The processes affected will include APIs, file transfers, third-party feed providers, and dealer-provided database feeds, which are expected to be affected by this.

We are committed to working with our clients to reconcile datasets and ensure all data management services can resume once CDK services stabilize. Dealership and enterprise customers can reach out to their point of contact at Orbee for further assistance.

Jun 20, 2024 - 12:25 PDT
Identified - Orbee is monitoring and responding to the CDK outages nationwide. We value our relationship with CDK and we are here to support our dealerships in any way we can while these services are restored.

Orbee data and application middleware processes from CDK services including Modern Retail CRM, (formerly eLead) CDK DRIVE, Service Scheduler and other CDK services, will experience downtime as we have intentionally paused and disconnected our services to CDK  to ensure the safety and integrity of our systems and our clients' customer data. The processes affected will include APIs, file transfers, third-party feed providers, and dealer-provided database feeds, which are expected to be affected by this. 

We are committed to working with our clients to reconcile datasets and ensure all data management services can resume once CDK services stabilize. Dealership and enterprise customers can reach out to their point of contact at Orbee for further assistance.

Jun 19, 2024 - 12:16 PDT
Platform ? Operational
90 days ago
92.89 % uptime
Today
Advertising ? Operational
90 days ago
100.0 % uptime
Today
Personalization ? Operational
90 days ago
100.0 % uptime
Today
Email Marketing ? Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Tracking Status (Web SDK) ? Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
100.0 % uptime
Today
Data Pipeline ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 21, 2024

No incidents reported today.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024
Completed - The scheduled maintenance has been completed.
Jul 10, 23:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 19:30 PDT
Scheduled - We will be upgrading our databases during this time.
Jul 8, 21:08 PDT
Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.