All Systems Operational

Uptime over the past 90 days. View historical uptime.
Platform ? Operational
90 days ago
100.0 % uptime
Today
Advertising ? Operational
90 days ago
100.0 % uptime
Today
Personalization ? Operational
90 days ago
100.0 % uptime
Today
Email Marketing ? Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Tracking Status (Web SDK) ? Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
100.0 % uptime
Today
Data Pipeline ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 3, 2025

No incidents reported today.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025
Automated Emails sometimes missing inventory images
Resolved - This incident has been resolved. Multiple inventory ingestion passes have completed without the queue falling behind or raising errors anymore.
Mar 31, 14:50 PDT
Update - We have verified the queue has caught up yesterday, and continues to not have issues processing images. We will continue monitoring the next inventory processing cycle to confirm before closing this incident out.

Images should be rendering for all vehicle content in marketing and advertising material.
Mar 31, 09:32 PDT
Update - We are continuing to monitor the image queue as it catches up to real-time ingestion. Given the fact that images are hosted on third-party systems before being downloaded to Orbee's CDN, we need to pull these "politely" with proper timing between requests and have pushed the speed at which images can be processed to close to those third-party systems' limits. Therefore we expect the queue to be fully caught up in the next 24 hours.

We'll provide an update tomorrow regarding the wrap-up of the image queue. Currently, images are already being processed same-day for new vehicles ingested into Orbee's Platform.
Mar 29, 13:48 PDT
Update - We are continuing to monitor the image queue as it gets back to normal. Vehicle images are largely back up and working but we will continue to monitor while new inventory vehicles come through, to make sure the queue maintains its throughput and stays up-to-date.
Mar 28, 09:18 PDT
Monitoring - A hotfix has been implemented in the meantime and we do see images showing up again for many vehicles. We will continue to monitor the situation as the rest of the image processing queue finishes processing.
Mar 27, 11:15 PDT
Identified - We have identified that the inventory image download queue is currently lagging. Therefore, this issue only affects vehicles made available in the dealer's inventory feed within the past 72 hours that are already being marketed to customers in automated emails.

We have already increased the amount of processing we support for this queue, and will continue to monitor the situation and identify why the queue fell behind. We'll provide another update on the progress of getting this image download queue back under control.
Mar 27, 09:24 PDT
Investigating - We are currently investigating an issue experienced by some customers intermittently, where automated emails going out can sometimes be missing vehicle images when referencing their ingested inventory. We will provide an update once a cause for this issue has been identified.
Mar 27, 08:58 PDT
Mar 30, 2025

No incidents reported.

Mar 29, 2025
Mar 28, 2025
Mar 27, 2025
Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025
Reporting Database Maintenance
Completed - The scheduled maintenance has been completed.
Mar 24, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 19:00 PDT
Scheduled - We will be undergoing a database maintenance during this period.
Mar 24, 15:30 PDT
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage