Monitoring - A hotfix has been implemented in the meantime and we do see images showing up again for many vehicles. We will continue to monitor the situation as the rest of the image processing queue finishes processing.
Mar 27, 2025 - 11:15 PDT
Mar 27, 2025 - 11:15 PDT
Identified - We have identified that the inventory image download queue is currently lagging. Therefore, this issue only affects vehicles made available in the dealer's inventory feed within the past 72 hours that are already being marketed to customers in automated emails.
We have already increased the amount of processing we support for this queue, and will continue to monitor the situation and identify why the queue fell behind. We'll provide another update on the progress of getting this image download queue back under control.
Mar 27, 2025 - 09:24 PDT
We have already increased the amount of processing we support for this queue, and will continue to monitor the situation and identify why the queue fell behind. We'll provide another update on the progress of getting this image download queue back under control.
Mar 27, 2025 - 09:24 PDT
Investigating - We are currently investigating an issue experienced by some customers intermittently, where automated emails going out can sometimes be missing vehicle images when referencing their ingested inventory. We will provide an update once a cause for this issue has been identified.
Mar 27, 2025 - 08:58 PDT
Mar 27, 2025 - 08:58 PDT
Platform
?
Operational
Advertising
?
Operational
Personalization
?
Operational
Email Marketing
?
Degraded Performance
Analytics
Operational
Tracking Status (Web SDK)
?
Operational
Data Collection
Operational
Data Pipeline
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.