Resolved -
For about an 90 minutes from 4:35 PM UTC to 6:10PM UTC, users experienced slower administration API and UI performance (listing accounts and navigating the platform). This was caused by a reoccurring background job taking more resources than normal this morning. We have since rectified the issue and the platform and APIs are performing normally again.
Jul 11, 11:00 PDT
Resolved -
The incident stemming from a Google Ads API outage has been resolved. This incident impacted Orbee’s advertising-related services, including audience list creation, campaign delivery, reporting, and budget management.
Google confirmed that the issue was active between July 2, 2025, 16:30 UTC (9:30 AM PT) and July 3, 2025, 03:30 UTC (July 2, 8:30 PM PT), and has since marked their systems as operational. Our teams have validated that all related API endpoints are now functioning as expected. Functionality for ad creation, audience syncing, and budget management has been confirmed across all affected systems.
No further issues are expected at this time.
Jul 3, 13:38 PDT
Monitoring -
We are currently monitoring an incident originating from Google Ads which has impacted multiple advertising-related services. These disruptions include delays or inconsistencies in reporting, audience syncing, campaign delivery, and budget updates.
Google has identified and resolved the root issue, as detailed on their status dashboard. The incident spanned approximately 11 hours and affected Google Ads and Search Ads 360.
While Google services have been marked as recovered, Orbee systems that rely on these integrations may still show delayed data propagation or partial functionality in the short term. Our engineering team is validating system stability and ensuring that all downstream effects are fully resolved.
We will provide an update once all affected components are confirmed to be operating normally.
Jul 2, 09:30 PDT
