Degraded Performance for Reporting Dashboards and Views

Incident Report for Orbee

Resolved

This incident has been resolved.

Posted Jan 17, 2026 - 11:46 PST

Monitoring

A fix has been implemented and the Platform has shown a recovery in performance. We'll continue to monitor the fix to make sure things remain performant.

Posted Jan 17, 2026 - 11:30 PST

Identified

We have identified an issue with the Orbee Platform's Reporting Dashboards and Views, related to a read replica with degraded performance from our cloud provider. We're isolating the usage of the instance and working on getting database reads working with acceptable performance again.

During this time, you may see reporting dashboards show poor load times, or fail to load.

Posted Jan 17, 2026 - 11:20 PST

This incident affected: Platform.